Terms of Service

Last updated: October 28, 2026

Welcome to Mapfits. These Terms govern your use of our website and purchases from our store. “Mapfits,” “we,” “us,” and “our” refer to the business identified in the Contact section below.

1. Using Our Website

You agree to provide accurate information when placing an order or contacting us. You must not use our website for unlawful purposes, fraudulent transactions, or activities that interfere with its operation.

2. Product Information

Please review each product listing carefully before purchasing, including its dimensions, materials, finish, and whether framing is included.

Colors may appear differently depending on your screen and lighting. Where a listing identifies a painting as hand-painted, individual brushwork and texture may vary. These variations do not excuse material differences from the description, damage, or defects.

Room photographs may illustrate styling and do not necessarily show the artwork’s actual scale. Refer to the listed measurements.

3. Prices and Payments

The currency and applicable charges are shown at checkout. Any shipping charges and taxes collected by Mapfits will be disclosed before you submit your order.

Import duties or other destination charges, where applicable and not collected at checkout, will be explained in our Shipping Policy.

If we discover a material pricing or product-description error affecting your order, we will contact you before proceeding. You may accept the corrected details or cancel for a refund.

4. Orders and Availability

An order acknowledgment confirms that we received your order. We accept your order when we send a separate acceptance or shipping confirmation.

We may decline an order before acceptance if an item is unavailable, payment cannot be verified, or there are reasonable indications of fraud. Any payment collected for an order we cannot fulfill will be refunded.

5. Custom and Personalized Artwork

If custom artwork is offered, the agreed specifications, price, production timeframe, and any approval process will be confirmed before production.

Please check submitted names, images, dimensions, and instructions carefully. You must have permission to use any content you provide.

Where permitted by applicable law, goods made to your specifications or clearly personalized may be excluded from change-of-mind returns. Any such restriction will be disclosed before purchase. Your rights concerning faulty, damaged, or incorrectly supplied goods remain unaffected.

6. Shipping and Delivery

Available destinations, shipping costs, and estimated production and delivery times are described in our Shipping Policy or at checkout.

If a significant delay occurs, we will notify you and explain your available options. Nothing in these Terms limits your statutory delivery or cancellation rights.

Please provide a complete delivery address and contact us promptly if it needs correction.

7. Returns, Cancellations, and Damaged Items

Our Return and Refund Policy explains how to request a cancellation, return, or refund, including applicable deadlines and return costs.

If an item arrives damaged, incorrect, or materially different from its description, contact us with your order number and, where possible, photographs of the item and packaging. Photographs help us investigate but do not replace your legal rights.

Nothing in our policies excludes mandatory withdrawal rights, legal guarantees, or other consumer remedies.

8. Intellectual Property

Website content belongs to Mapfits or its respective rights holders. Purchasing a physical artwork does not transfer copyright or grant permission to reproduce, distribute, or commercially exploit its design unless expressly agreed in writing.

9. Privacy

Our Privacy Policy explains how we collect, use, and protect personal information associated with your visits and orders.

10. Responsibility and Consumer Rights

We remain responsible for our obligations under applicable law. Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory consumer protections.

11. Changes to These Terms

We may update these Terms for future purchases. The version in effect when you place your order will apply to that order unless a change is required by law.

12. Contact

For questions about these Terms or your order, contact:

Store name: Mapfits
Legal business or proprietor name: [Insert legal name]
Business address: [Insert full business address]
Customer service email: [Insert email address]

Any mandatory laws and consumer rights applicable to your purchase remain in force.