Privacy policy

Last updated: October 28, 2026

This Privacy Policy explains how Mapfits collects, uses, and shares personal information when you visit our website, purchase artwork, or contact us.

1. Who Is Responsible for Your Information?

Mapfits is operated by [Legal business or proprietor name], located at [Full business address]. This business is responsible for the personal information described in this policy.

For privacy questions or requests, contact [Privacy contact email].

2. Information We Collect

Depending on how you interact with our store, we collect:

Contact and delivery details: your name, email address, telephone number, and billing and shipping addresses.
Order information: artwork purchased, selected options, order history, payment status, returns, and refunds.
Payment information: information needed by our payment providers to process your transaction. The payment details visible to Mapfits depend on the payment method and provider.
Customer communications: messages, reviews, and information you provide when requesting assistance.
Custom artwork information: photographs, names, design instructions, or other materials you submit for a personalized order, if this service is offered.
Device and usage information: IP address, browser and device details, pages visited, referral sources, and interactions with our website.
Preferences: marketing subscriptions and privacy choices.

We receive information directly from you, automatically through website technologies, and from service providers such as payment processors and delivery companies.

3. How We Use Information

We use personal information to:

Process payments, fulfill orders, arrange delivery, and handle returns.
Communicate about purchases and respond to inquiries.
Produce custom artwork according to your instructions, where applicable.
Maintain accounts and transaction records.
Protect our store against fraud, misuse, and security threats.
Understand website performance and improve the shopping experience.
Send promotional messages where permitted by law and consistent with your preferences.
Meet tax, accounting, and other legal obligations.

Information required to process an order is necessary for us to complete the purchase. If you do not provide it, we may be unable to fulfill your order.

4. Legal Grounds for Processing

Where applicable data protection law requires a legal basis, we rely on:

Contract: to process purchases and provide requested services.
Legal obligations: to maintain required records and comply with lawful requests.
Legitimate interests: to provide customer support, secure our website, prevent fraud, and improve our services, where these interests are not overridden by your rights.
Consent: for marketing, cookies, or other activities where consent is required.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before you withdrew it.

5. When We Share Information

We share relevant information with providers that help operate our store, including:

Our ecommerce and hosting provider: [Provider name and privacy policy link].
Payment providers: [Provider names and privacy policy links].
Artwork production, fulfillment, and delivery partners.
Customer support, email, and business administration providers.
Analytics or advertising providers, if enabled: [Provider names, purposes, and privacy policy links].
Professional advisers and public authorities where necessary to meet legal obligations or protect legal rights.

Production partners receive only the information needed for their work. Customer photographs or custom designs will not be used in public advertising or portfolio displays without separate permission.

Information may also be transferred as part of a business sale or restructuring, subject to applicable privacy requirements.

6. Cookies and Similar Technologies

Our website uses technologies needed for functions such as shopping carts, checkout, security, and remembering privacy choices.

If enabled, analytics and advertising technologies may measure website activity or help deliver relevant advertisements. Where required by law, we obtain consent before using non-essential technologies.

Details of the technologies actually used, their providers, purposes, and durations are available in [Cookie policy or cookie settings link]. You can revisit these settings to change or withdraw your choices.

Browser controls can also restrict cookies, although blocking essential cookies may affect store functionality.

7. Marketing Choices

You can unsubscribe from promotional emails using the link in those messages or by contacting us.

Unsubscribing from marketing does not stop necessary communications about orders, payments, delivery, or customer service.

Where applicable law gives you the right to opt out of targeted advertising or the sale or sharing of personal information, use [Privacy choices link] or contact us. Our disclosures and controls must reflect the advertising tools actually enabled on our website.

8. International Transfers

Our providers may process information outside your country.

Where transfers require additional safeguards, we use an applicable legal mechanism, such as an adequacy decision or approved contractual safeguards.

Relevant processing destinations and safeguards: [Insert verified details].

9. How Long We Keep Information

We retain information only for as long as needed for its purpose, including applicable recordkeeping requirements.

Order and accounting records: [Insert period and applicable recordkeeping basis].
Customer service communications: [Insert period or retention criteria].
Custom artwork submissions: [Insert period after order completion].
Marketing records: until you unsubscribe or the information is no longer needed, subject to limited records necessary to respect your preferences.
Cookie and technical data: according to the durations disclosed in our cookie information.

Information may be retained longer where necessary for a legal obligation or dispute.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Access and obtain a copy of your personal information.
Correct inaccurate or incomplete information.
Request deletion.
Restrict or object to certain processing.
Receive eligible information in a portable format.
Withdraw consent.
Opt out of certain advertising or data-sharing activities.
Complain to your local data protection authority.

These rights may be subject to legal exceptions. Contact [Privacy contact email] to make a request. We may request proportionate information to verify your identity and will respond within applicable legal deadlines.

11. Security

We use reasonable technical and organizational measures to protect personal information. No online service can guarantee absolute security.

Please avoid sending full payment card details, account passwords, or unnecessary identity documents through ordinary email.

12. Children’s Information

Our store is intended for general audiences and is not directed at children. If you believe a child has provided personal information inappropriately, contact us so we can review and address the situation.

13. External Websites

Our website may link to third-party services. Their privacy practices are governed by their own policies.

14. Changes to This Policy

We may update this policy to reflect changes in our services or legal requirements. We will revise the date above and provide additional notice where required.

Contact Us

If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us:
support@mapfits.com